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Support

Getting support is just a click away.

Flexible IT Support

Choose the right support options for you:

Support Ticketing

Hate waiting on hold for support?

Create a support ticket to ensure you get timely support.

Create Ticket

Remote Support

Fast and Secure.

To receive your session number, submit a support ticket, or contact us.

Remote Support

Help Center

Self help for your hosting, domains, email addresses, or other hosting related products.

Visit our Help Center.

Help Center

Email and Hosting FAQs

Have questions about your hosting products? Try these quick tutorials for common questions.

Email Setup

More FAQs

Support Services

Backup and Restore

Take a backup of the drive, re-install the operating system, copy data back onto the drive.

4.00   hours
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Maintenance and Cleanup

Perform basic maintenance items necessary to ensure a faster, longer running computer.

1.50   hours
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Replace Internal Components

Replacing or upgrading internal components: RAM, fans, power supplies, network adapters.

0.50   hours
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Operating System Install

Fresh install Windows, Mac OS, or Linux on a hard drive.

2.00   hours
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Virus Removal

Scan and removal of virus, malware, trojan horse. We use a combination of tools to thoroughly scan your computer files and registry for infection to identify and repair infections.

2.50   hours
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Desktop Support

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