Desktop Support Services

Prices and delivery times are estimates only. Actual cost and delivery window will determined during the course of your service. If, during the course of your service, it is determined that additional labor, hardware, or software is required, we will notify you, present your options, and let you decide how to proceed.
Parts are subject to availability. If parts for your computer, at your approval, we may be able to source parts from the secondary market. Scott Sawyer Consulting does not warranty parts from any vendor. If parts are purchased new from a local vendor, or by us on your behalf, we may help you by working with the vendor to see that your warranty is offered.
Due to the highly unpredictable nature of computer repairs, Scott Sawyer Consulting is held harmless for any loss of data, hardware, or usage that may occur while performing service on your computer. We do not warranty our work. Our reputation depends on providing excellent service, and will do anything reasonable if we have not met our standards of service.
The customer is responsible for the full amount of the service at the time in which it is rendered.
It is the responsibility of the computer's owner to ensure that all data and software is fully backed up and protected with the appropriate security software and responsible usage.
Remember, you brought us a sick computer.

• * Delivery times based on less than 50GB of data. Add 1 day for every additional 50GB of data. Example: iTunes library of 103GB, expect 3 days additional recovery time.